Now automating operations for modern e-commerce

Switch autonomy ON for your business

AI agents that don't just chat. They run the work. From a customer's first message to a finished, shipped product, fdx orchestrates your operations end-to-end.

See it run

14-day free trial · Cancel anytime · Live in under a day

fdx · orchestrationAUTONOMOUS
CUSTOMER REQUEST
M
Hi! I'd love a personalised, made-to-order gift for an anniversary. Budget around $400, needed in 2 weeks. Can you do it?
fdx
Absolutely. I've drafted three options in your house style, reserved the materials, and booked your maker. Approving the plan now.
LIVE EXECUTION4 / 6 steps
Design drafted & approved
Materials sourced & reserved
Deposit invoiced & paid
Maker scheduled
Production in progressday 6/14
Quality check & ship

Trusted by

HEROYNESPi LabsAVEREDowntown EuropeHEROYNESPi LabsAVEREDowntown Europe
85%
of order-status chats
resolved by AI
80%
of support chats deflected,
no human
2 hrs
saved per human agent,
every day
24/7
autonomous coverage,
across every channel
Agentic AI for business

Four agents. One operating system.

Each agent owns an outcome, not a conversation. They resolve, recommend, close, and execute. Then they hand off to one another.

The difference

Chat is where it starts.
Ops is where it ends.

Most AI tools stop at the conversation. fdx builds the real operational workflows that turn a request into a finished, delivered outcome: sourcing, production, payments and fulfilment. Autonomously.

REQUEST → DELIVERY · ONE AUTONOMOUS RUN
NO HUMAN HANDOFFS
💬
Request
Chat, email or DM
Design
Options & spec
Source
Materials & parts
Produce
Makers & suppliers
Quality
Checks & QC
Deliver
Tracked ship
Outcomes, not answers

We don't just answer. We do the work.

Generic assistants reply and route. fdx executes the operation: sourcing materials, briefing makers and suppliers, taking payment, and managing fulfilment, all from a single conversation.

Standard catalogue orders, made-to-order and personalised pieces, returns and exchanges. fdx drives each to a finished, delivered result.

Understands your catalogue, options and policies in depth
Live supplier & maker network, brokered automatically
Order state machine, from quote to delivery
MADE-TO-ORDER · #ORD-2041
Request received
Personalised gift · $400 · 2 weeks
09:02
Options generated & approved
3 concepts in house style
09:04
Materials sourced
Reserved with preferred supplier
11:20
Maker booked & deposit paid
Production slot · $160 invoiced
11:21
In production
Make → personalise → finish
day 4
QC & ship
Tracked delivery to customer
TBD
The platform

One platform. Every function.

A stack built so the agents share one brain: your data, your tools, your customers, across every function.

Agent layer
Support, Shopping, Sales & Orchestration agents, each owning an outcome and handing off to the next.
Workflow engine
Workflow state machines that turn intent into executable, multi-step operations with guardrails.
Knowledge & memory
A shared brain: your catalogue, customers, policies and history, grounding every agent decision.
Connectors
Read/write access to Shopify, inbox, payments, suppliers and the rest of your stack.
How it works

Live in a day. Autonomous from week one.

01
Connect

Link Shopify, your inbox and payments in minutes. fdx ingests your catalogue, policies and order history automatically.

02
Configure autonomy

Pick which agents run, and how far they go, from suggest-only to fully autonomous, per workflow, with your guardrails.

03
Switch it on

Agents start resolving, selling and orchestrating. You review the audit trail and dial autonomy up as trust builds.

Plugs into the stack you already run

Shopify, your inbox, payments, suppliers. fdx reads and writes across all of it.

ShopifyGmailOutlookWhatsAppStripeKlaviyoSlackXeroLinearNotionZendeskMetaGoogle AdsTwilio
Pricing

Start free. Scale with autonomy.

Helpdesk
A clean ticket platform to run support by hand. No agents yet.
$0/mo
Free forever
AgentsNone
Resolutions / moManual
Workflows / moNone
Seats3
INCLUDES
Shared inbox: email & live chat
Unlimited tickets & contacts
Macros, tags & assignment
Shopify + inbox connectors
Community support
Starter
Switch on your first agent and let it resolve, autonomously.
$149/mo
Billed annually · save 20%
Agents1 of 4
Resolutions / mo500
Workflows / mo50
Seats5
EVERYTHING IN HELPDESK, PLUS
1 agent of your choice, autonomous
Real actions, not just replies
Autonomy guardrails & audit trail
Standard support
MOST POPULAR
Autonomy
All four agents, working as one. Full end-to-end orchestration.
$499/mo
Billed annually · save 20%
AgentsAll 4
Resolutions / mo2,000
Workflows / mo500
Seats15
EVERYTHING IN STARTER, PLUS
All 4 agents, fully orchestrated
End-to-end order & workflow execution
Supplier & maker network
Cross-agent handoffs
Priority support
Scale
For category leaders running mission-critical, high-volume ops.
Custom
Volume pricing · SLA
AgentsAll 4
Resolutions / moUnlimited
Workflows / moUnlimited
SeatsUnlimited
EVERYTHING IN AUTONOMY, PLUS
Custom workflows & integrations
Dedicated solutions engineer
SSO, audit logs & SLA
On-prem data options
Volume-based pricing

Questions, answered

A chatbot answers and then hands off to a human. fdx agents take the action: placing the order, sourcing materials, scheduling the maker, issuing the refund. The conversation is just the trigger; the operation is the product.

Switch autonomy on today

See fdx run your first autonomous workflow before your coffee gets cold.

Cancel anytime · No charge during your trial