Shopping AgentSummer '26 release

A personal concierge for every visitor.

The fdx Shopping Agent understands what each shopper actually wants, curates your catalogue in real time, and guides them from "just browsing" to checkout.

How it works

Embed in one line · Live in under a day

J
Jordan · new visitor
On-site chat · first session
CURATING
I need a gift for my partner, they love minimalist style, budget around $150.
fdx
Lovely! Here are three minimalist picks under $150, all in stock for next-day delivery:
The Édit set
$120
Linea piece
$140
Mono cuff
$95
fdx
The Linea piece is our bestseller in that style. Want it gift-wrapped with a note? I can have it shipped tonight. 🎁

Trusted by modern teams

HEROYNESPi LabsAVEREDowntown EuropeHEROYNESPi LabsAVEREDowntown Europe

Your best salesperson, on every session.

Understands intent, knows the catalogue cold, and turns browsers into buyers.

Understands intent

Reads budget, occasion, style and constraints from natural language, then matches them to the right products.

Knows your catalogue

Live inventory, variants, pricing and stock, it never recommends what you can't ship.

Curates & bundles

Builds personalised edits and complete looks, lifting average order value without feeling pushy.

Guides to checkout

Answers sizing, shipping and gifting questions in the moment, removing every reason to bounce.

Recovers carts

Follows up on hesitation with a helpful nudge, not a discount blast, to bring shoppers back.

Learns your shoppers

Every session sharpens recommendations and surfaces what your customers actually want next.

How it works

From first click to confident checkout

01
Embed the widget
Drop one line into your store. fdx syncs your catalogue, inventory and pricing automatically.
02
Set the brand voice
Tune tone, recommendation rules and merchandising priorities to match your store.
03
Go live
The agent greets visitors, curates products and answers questions in real time.
04
Optimise
Watch conversion, AOV and top intents in a live dashboard, and refine as you grow.
PART OF THE ORCHESTRA

When a shopper wants something custom, Shopping hands off to Orchestration.

A made-to-order request, a personalised piece, a special size: the Shopping Agent doesn't lose the sale. It triggers a full workflow and drives it to a delivered product.

Meet Orchestration

Turn every visit into a conversation

Launch your Shopping Agent and watch conversion climb.