A personal concierge for every visitor.
The fdx Shopping Agent understands what each shopper actually wants, curates your catalogue in real time, and guides them from "just browsing" to checkout.
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Trusted by modern teams
Your best salesperson, on every session.
Understands intent, knows the catalogue cold, and turns browsers into buyers.
Reads budget, occasion, style and constraints from natural language, then matches them to the right products.
Live inventory, variants, pricing and stock, it never recommends what you can't ship.
Builds personalised edits and complete looks, lifting average order value without feeling pushy.
Answers sizing, shipping and gifting questions in the moment, removing every reason to bounce.
Follows up on hesitation with a helpful nudge, not a discount blast, to bring shoppers back.
Every session sharpens recommendations and surfaces what your customers actually want next.
From first click to confident checkout
When a shopper wants something custom, Shopping hands off to Orchestration.
A made-to-order request, a personalised piece, a special size: the Shopping Agent doesn't lose the sale. It triggers a full workflow and drives it to a delivered product.
Turn every visit into a conversation
Launch your Shopping Agent and watch conversion climb.