The bespoke-order engine for custom jewellery.
Configure, quote and close made-to-order pieces on chat. fdx runs the whole workflow, from first message to shipped piece. Your team just approves.
Live in under a day · Plugs into your Shopify + inbox · You stay in control
Trusted by modern teams
We don't just answer. We run the bespoke order.
Every custom enquiry becomes a delivered piece: configured, quoted and driven to completion, with you approving what matters.
Options, materials, sizing and policies in depth, so every reply fits your house style.
Configure → quote → deposit → make → ship. One workflow from enquiry to delivery.
Checks stock, variants and sizing before it quotes. It never promises what you can't source.
Runs your bespoke process the same way every time, with a full trail on every step.
fdx does the legwork and pauses for your sign-off on price, design and anything high-value.
Every quote carries a realistic timeline, checked against your makers and stock.
Live in a day. Yours from week one.
Trusting AI with high-ticket orders, without risking the brand.
How a made-to-order jewellery brand put guardrails and deterministic workflows around fdx, and let it run bespoke orders with confidence.
See fdx run one of your bespoke orders.
Start free, bring a real custom enquiry, and we'll run it on your own catalogue.